TERMS AND CONDITIONS – GO NEW ZEALAND TOURS LIMITED

1.1 The following terms and conditions apply to all bookings made with Go New Zealand Tours  Limited (“the Company”). The Company will rely on the authority of the party making the  booking (“the Customer”) to act on behalf of any other party involved and the Customer will  bind all involved parties to these terms and conditions. 

2.1 The Company act as agent for, and sell various travel related products on behalf of, transport  operators, accommodation providers, tour operators and other service providers  

2.2 The Customer expressly authorise the Company to make bookings on their behalf and to arrange  relevant contracts between the Customer and the service providers. 

2.3 All travel bookings are subject to the terms and conditions of the relevant service provider,  including any health and safety policy. The Company will provide copies of the relevant terms  and conditions on request. 

2.4 The Company will exercise care in the selection of reputable service providers, but the Company  is not a travel service provider and cannot guarantee the performance of the functions of the  service providers. 

2.5 The Company will not be liable if the Customer suffers loss, injury or disappointment by reason  of any acts or failings of any service provider. 

3.1 Prices will be quoted in United States Dollar, unless specifically stated otherwise and are subject  to change. Changes may result from matters outside of the Company’s control including adverse  currency fluctuations and airfare increases. 

4.1 The Customer may be required to pay a deposit to confirm a booking. The Company will advise if  this is required, the amount payable and when payment is due. All deposits are non-refundable  for Customer cancellations. 

4.2 The Customer must pay the balance of the Price at least 8 weeks prior to the departure date.  

4.3 Payment may be made by electronic bank transfer, credit card or debit card, surcharges may  apply.  

5.1 The Company strongly recommends that the Customer take out appropriate travel insurance to  cover travel arrangements. Insurance should be adequate to meet the Customers requirements  including cover for medical expenses from sickness or injury, loss or damage of personal  belongings, and high-risk activities. 

6.1 The Company does not provide health, insurance, visa or immigration advice and will proceed on  the basis that the Customer making a booking have valid passports, visas and re-entry visas as  required, unless advised otherwise. 

6.2 Service providers may require the Customer to have specific vaccinations, and pass other  medical requirements. The Customer is responsible for ensuring any and all requirements are  met. The Company are not liable in the event the Customer fails to meet the medical or health  requirements in relation to their booking. 

7.1 To the extent permitted by law, the Company does not accept any liability for any loss (including  consequential loss) or damage, injury, delay, inconvenience, loss of enjoyment or expenses  caused directly or indirectly, by acts, omissions or default, whether by negligence or otherwise,  of third parties, or where not preventable by the Company’s reasonable diligence. Where the  Company’s liability cannot be excluded and where the Company’s liability may be lawfully  limited, then that liability will be limited to the remedies provided by law. 

8.1 Any dispute will be subject to the law of New Zealand and the jurisdiction of the New Zealand  Courts. 

8.2 The Company may amend or vary these terms and conditions at any time. The applicable terms  and conditions are those in effect at the time of booking. 

8.3 The Customer understands that any information they give to the Company will be held by the  Company and used by the Company in fulfilling its obligations in respect of the booking. The  Customer may ask for access to any information provided, and request a correction of any of the  personal or private information held by the Company.